If you are a business owner, no matter how large or Joker123 that business is, you are, by default, a leader. And if your leadership style is creating cognitive dissonance within the people around you, you are unleashing a lot of undue stress on those people. This is not a good thing, especially considering COVID-19 and the political landscape in many regions has made 2020 a particularly tumultuous year for many. A recent State of Mental Health survey underscores this fact and makes it clear that a lot of people are stressed out right now, so why add to the strain?
Those with good business leadership skills are able to influence and motivate others, including customers, to work toward common goals, and there are myriad ways in which this influence can take place successfully. Leadership style, while varying from person to person, dictates the manner in which this influence will occur. The leadership style that is the most effective at driving confidence and high performance, according to research, is servant leadership. Servant leaders facilitate confidence, affirming the strengths and potential of the team and others, and provide development support.
Are you a servant leader?
A good place to start is by practicing a little self-awareness … examine if your walk matches your talk. Are you creating confusion by saying one thing and doing another? Or are you transparent, focused and consistent?
Think about it from your own point of view based on past experiences. We’ve all witnessed people that profess, proclaim and speak about amazing business culture, and all of the wonderful glowing things that go with them, but who don’t actually walk that talk. The result is a big disconnect, which is immediately experienced by everyone that business touches, from employees to customers, and even vendors.
Here is another example: What happens when someone in your network is known for saying a bunch of stuff that sounds great, and they’re captivating in front of the camera or in articles, but the experience when you interact with them is completely different? That person’s credibility goes down significantly. The cognitive dissonance created by that person saying one thing and doing another strips away their integrity and diminishes trust.